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FAQ

FAQ

Are your products new or used?

All products sold on our website are pre-owned items unless otherwise stated. Each item is carefully inspected and tested before listing.

Do the photos show the actual item?

Yes. All photos displayed on our website are of the actual item you will receive. We do not use stock images.

Do you ship internationally?

Yes, we ship worldwide from Japan using reliable international carriers. Shipping costs and delivery times depend on the destination.

Will I have to pay customs duties or import taxes?

Yes. Buyers are responsible for any customs duties, import taxes, or fees charged by their country.

How are items packaged?

All items are carefully packed to ensure safe delivery during international transit.

Can I return an item?

Returns are accepted only in accordance with our Returns Policy. Please review the Returns Policy for details.

Do you offer warranties?

We do not offer manufacturer warranties on used items. Any return or refund is handled according to our Returns Policy.

What payment methods do you accept?

Available payment methods are shown during the checkout process.

How can I contact you?

If you have any questions, please contact us through the contact form on this website.